https://www.youtube.com/watch?v=_9V83DpSwc0
THE STORY

A collaborative platform built on industry leading Microsoft technology allowing credit unions to implement digital transformation.

“When digital transformation is done right, it’s like a caterpillar turning into a butterfly, but when done wrong, all you have is a really fast caterpillar.”

Explore Hive

• Know your members
• Build strategic plans based on real business intelligence
• Direct marketing based on sales data and attribution
• Understand more about your membership for service provision and product design
• Benchmark your Credit Union against other participating CUs

  • Makes the credit union available for the member when and where needed
  • Gives a better and more seamless process to make us competitive
  • Communicate with your members when they need to hear from you
  • Use multiple communications channels
  • Outbound marketing bespoke to member needs
  • Automate marketing communications
  • Direct marketing with live data
  • A flexible platform with easy connectivity means easier integration with other services
  • Offer services at a time and place that suit your membership
  • Plug into the developments in Fintech to offer members more
  • Create new services and products that meaningfully help members
  • As membership grows “knowing” members becomes difficult. Hive helps staff to know the member
  • Virtualisation of processes such as AML gives your staff more face time with members
  • Enables the Credit Union advantage – Personal Service
  • Questions like “How can we better serve our members?” can be answered with real data
  • “How we can we better serve the community?”
  • Investment in marketing can be properly assessed
  • Benchmarks with other participating Credit Unions create a national picture for big questions
  • Collaboration directed by business intelligence

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